Privacy Policy

This page describes how Legal Workflow handles the topic below. If you have questions, contact your workspace administrator or reach us through the support page.

Last updated: June 1, 2026

Overview

Legal Workflow respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when using our ticketing and client portal services.

Information we collect

Account details such as name, email address, and organization subdomain.
Ticket content, attachments, and communications submitted through the platform.
Technical data such as IP address, browser type, and usage logs for security and reliability.

How we use information

We use collected information to:

Provide, operate, and improve the Legal Workflow platform.
Authenticate users and enforce access controls within each workspace.
Send service-related notifications and respond to support requests.
Protect against fraud, abuse, and unauthorized access.

Sharing

We do not sell personal information. We may share data with service providers who assist in hosting, storage, or email delivery, subject to contractual safeguards. We may disclose information when required by law.

Retention and security

We retain information for as long as needed to provide the service and comply with legal obligations. We apply administrative, technical, and organizational measures designed to protect your data.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information. Contact your workspace administrator or our support team to submit a request.